OneClick | Help section

Help section

Instructions how to order
Instructions how to order for Apple/Mac users

Instructions how to order

step 1	Select your preferred item
step 2	For each of your favorite items enter the amount you like to order. Click the button 'Add to Cart' next to your preferred item to add items to your cart.
step 3	Click one of the menu items to continue shopping.
step 4	Select the preferred type of shipping in the dropdown box in the right frame: Fedex or Postal Services (Priority or Economy Mail). Your order will be delivered to your doorstep. Click here for more information about international delivery times.
step 5	Click this button in the right frame or at the bottom of each item list, to view the contents of your shopping cart. By clicking the button right of each item, you can remove items from your shopping cart. From here you can continue shopping (step 3) or continue to go checkout (step 6).
step 6	Click this button in the right frame to continue to checkout.
step 7	Enter your personal information and shipping address. You are a regular customer? Click the check-box to skip the payment form. Click at the bottom of the page.
step 8	The order is a gift? Click the check-box to enter your friend's name and shipping address. You can choose for gift-wrapping by clicking the check-box. A personal message can be added in the last step of the order process. Click at the bottom of the page.
step 9	Choose your preferred method of payment. Click here for more information about our forms of payment. Click at the bottom of the page.
step 10	Check your order details. The order total includes shipping, handling and packaging.
step 11	If the order is a gift, you can enter a personal message that will be added on a card to your gift.
step 12	Take notice of our Terms of Service. Click this icon to make a print-out of your order. Click at the bottom of the page. You will receive a confirmation by email.
step 13	If you prefer to pay by creditcard a secure page will appear to enter your creditcard information. Fill in the credit card details and submit the form.

Instructions how to order for Apple/Mac users

Surf through the Products and order your preferred items by email.
Our online shopping system is designed for Windows. You may experience problems while ordering when you are using an Apple/Mac PC.

step 1	Select the items you like to order from Products.
step 2	Send an email with the order details. We need the amount per item and a short description of the item.
step 3	You can use our secure online payment. If you experience any problems we will contact you by phone to complete your order with creditcard details.